Terms & Conditions

No Fix, No Fee Guarantee Terms & Conditions

Hyperlincs offers a No Fix, No Fee promise on all PC Support jobs where the fault has been determined by the Hyperlincs consultant to be a software issue. If the problem cannot be either resolved or improved, this will be considered a no fix situation.  If the problem cannot be fully restored, but the computer is performing to a higher standard after the consultant has finished working on the computer, then this will not be considered a no fix situation.

Where the problem is identified by the consultant to be either a hardware issue, of a combination of hardware / software, then the no fix, no fee guarantee will not apply.

Website Health Check Terms & Conditions

Our health check report will be supplied to you via email, and will contain recommendations that will could improve the efficiency, speed and visitor numbers.  This report will also include indicative costings if you with for Hyperlincs to carry out this wort, however you will be under no obligations to use Hyperlincs.  Although the report will remain the property of Hyperlincs, you may share this report with third parties as long as the report is shared in full and is not edited in any way.

General Terms & Conditions

Full terms and conditions of our services can be found in the following links:

Hyperlincs Limited Privacy Policy

This policy sets out how Hyperlincs Limited protects and makes use of the information that you give us when you use this website, email us or we store information about you.

We take protecting your privacy seriously and, should we ask you to provide information while you are using the website or via email, it will only be used in the ways described within this policy.

This policy may change from time to time but the most recent version will always be found on this page.

What we collect

We may collect the following information:

  • Name
  • Email address
  • Contact telephone number(s)
  • Company name (if relevant)
  • Address

How we use this data

Collecting this data helps us to process your enquiry or order quickly and effectively to provide a better experience for all our users. Specifically, we may use data for the following reasons:

  • Internal record keeping
  • To improve the products and services that we provide
  • To contact you in response to an enquiry
  • To send you promotional emails about products and offers that we think may be of interest to you
  • To contact you for market research purposes

If you wish at any time to opt out of receiving any information from Hyperlincs Limited, please contact us in the usual way

Cookies and how we use them

Cookies are small files placed on your computer’s hard drive that enable our website to identify your computer as you browse through the site.

Cookies allow websites and applications to store your preferences to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to analyse data in the following ways:

  • Analyse our web traffic to improve the website structure, design, content and functions

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Controlling personal information

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to opt-in to receive marketing communications from us by email, telephone, text message or post. If you have agreed that we can use your information for marketing purposes, you can change your mind easily and notify us by simply sending an email to info@hyperlincs.co.uk. We will never pass on your personal information to third parties unless we are required to by law. Any personal information we hold about you is stored and processed under our data protection policy, in line with The General Data Protection Regulation (GDPR).

Links to other websites

Our website contains links to other websites. However, we have no control of websites outside www.hyperlincs.co.uk. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites and read the site’s data protection and privacy policies fully.


We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with The General Data Protection Regulation (GDPR). Hyperlincs Limited is compliant with Payment Card Industry Data Security Standards (PCI DSS).